Support & Online Resources

Spectra Geospatial products and solutions are sold and supported through our Authorized Distribution Partners worldwide. To find a Trimble Distribution Partner near you, or if you would like to be contacted, visit our Dealer Locator page.


Knowledge Center

  • Trimble Knowledge Center: We offer free, comprehensive online support through the Knowledge Center. The Knowledge Center is an online, searchable web tool to provide you quick access to product information, technical tips, workflow descriptions, videos, and more for first self-help.
  • Product pages: Find latest firmware, Brochures, Datasheets, Manuals, and videos on our product pages


 Customer Support

If you can’t find the information you need on the Spectra Geospatial website, or you require more help, please contact a local Spectra Geospatial Distribution Partner. The Partners are responsible for the support of Spectra Geospatial products both at the time of purchase and at any time subsequently. Find a local Spectra Geospatial Distribution Partner.

Trimble GNSS Planning online website

The redesigned HTML JavaScript-based version of Trimble GNSS Planning Online utility is now available. GPS, GLONASS, Galileo, BeiDou, and QZSS constellations are supported and the new online planning tool is compatible with all web browsers with no plugin required. English, German, Chinese (Simplified), Spanish, and French languages are supported.


GPS Week Number Rollover 2019 (WNRO)

Since its launch, the GPS satellites have transmitted signals that use a 10-bit binary counter to represent the GPS Week Number, a key piece of the date and time information. Every 19.7 years this week number counter reaches its limit and rolls back to zero. The rollover event requires special testing and validation using simulation techniques to ensure that it is properly handled by GPS receivers. A GPS receiver that does not have compliant firmware may experience errors. The first GPS WNRO event occurred in 1999 and the second  on April 6, 2019. Most Spectra GNSS receivers required a firmware update to successfully handle the WRNOL Learn more



Nantes Area – France
1 Rue Thomas Edison
ZAC de la Fleuriaye
44474 Carquefou
Phone: + 33 (0)2 28 09 38 00
Westminster – USA
10368 Westmoor Drive
Westminster CO 80021, USA
Phone: + 1 720 587 4700
Phone: 888-477-7516 (Toll Free in USA)
© 2020 Spectra Geospatial - All Rights Reserved.TERMS OF USE|WEEE & RoHS|PRIVACY